Face-to-Face sessions during Covid-19

Distancing and hygiene

To keep us as safe as possible and reduce the risk of the spread of Covid-19, the following is in place at Evolve Counselling and Therapy Centre at 31 Park Square West:


  • The banisters and door handles leading up to the Evolve Counselling and Therapy Centre are cleaned daily and the premises are fully cleaned weekly;

  • There is hand sanitizer available at the entrance/exit of Evolve and in the therapy room;

  • There are gloves and masks outside the rooms of the centre;

  • There are posters on the walls providing guidance on social distancing and hand sanitizing;

  • Please note: The toilets have been temporarily closed and the waiting room is not in use.

We will also agree to do the following:

  • Sit 2 metres apart during sessions;

  • Outside of the therapy room, remain at least 2 metres apart from others, such as when going up and down the stairs and entering/exiting the building;

  • Use hand sanitizer when entering and exiting Evolve Counselling and Therapy Centre;

  • Have the window open to allow air to circulate;

  • Use tissues to catch a sneeze or cough and dispose of them in the bin.

Masks and gloves are available if you would like us to use them, but they are optional.

In addition, I ask you to do the following:

  • Arrive on time for the scheduled start of the session and not earlier because the waiting room is currently not in use;

  • Attend sessions alone unless you need help from a carer;

  • Bring your own hot drink to sessions if you would like one;

  • I suggest that you bring your own water and tissues to sessions, but I will have bottles of water and tissues if you need them;

  • Send documents electronically wherever possible;

  • Pay for sessions by bank transfer before a session, so that we do not have to handle cash.

I will also do this:

  • Clean surfaces and door handles in the counselling room and tidy the room between sessions;

  • Provide plastic bottles of water, disposable cups and tissues (but please feel free to bring your own);

  • Send documents electronically rather than hand them to you wherever possible.

I have done what I can to minimise the risk and keep us safe, but I cannot eliminate risk entirely. Therefore, in choosing to come to face-to-face sessions you are acknowledging this and attend sessions at your own risk.


If you are feeling unwell with symptoms relating to the Covid-19, e.g.:

  • A high temperature;

  • A new, continuous cough;

  • Loss of or change to your sense of taste or smell.

Please contact me to cancel our appointment in the interest of your recovery and preventing spread of the virus.

If I develop any of the symptoms, I will contact you as soon as possible to rearrange our appointment.


If you need to self-isolate please contact me to discuss how you would like to manage sessions throughout that period, we can discuss the possibility of a managed break, online or telephone sessions.

If I need to self-isolate, I will contact you and discuss the options with you.

The latest NHS coronavirus guidance can be found at:



If I test positive for Covid-19, I may be required to provide details of people who I have been in contact with to NHS Test and Trace. With public interest in mind I would need to provide your name and contact details and therefore breach confidentiality. However, I will not need to disclose that you are accessing therapy.

Changing to online or phone sessions

I regularly review government restrictions and professional guidance, as well as the current pandemic situation, to determine whether face-to-face sessions are possible. If at any point it is necessary to change to working remotely, I will discuss with you alternatives such as online or phone sessions.